Communications
One secure place for every patient conversation
Phone, SMS, email and web enquiries arrive in a single thread per patient — so nobody has to reconstruct what was said from three systems and a sticky note.
Every channel, one thread
Voice with transcripts
Each call is transcribed and summarised, with the outcome and any booking attached.
SMS and email
Two-way, tracked, and answered without pulling someone off the desk.
Web enquiries
Form submissions become live conversations rather than an inbox nobody owns.
Built for review, not blind trust
- Full transcript and reasoning trail on every automated action
- Flag a response and the rule behind it is corrected, not patched per patient
- Handover to a human keeps the whole conversation, not just the last message
- Search across conversations by patient, practitioner or outcome
See it against your own clinic
A short walkthrough with your call volume, your practice management system and your rules. No implementation commitment.